Committed to providing genuine, personalised support that focuses on the individual.

Empowering You to Live Life on Your Own Terms

A young woman assisting an elderly woman with a walker in a cozy living room.

ZikCare was founded with a clear purpose: to create a space where participants live as one family, share their dreams, successes, and failures openly, and build strong bonds of brotherhood. ZikCare participants view themselves and all individuals as called to collaborate with the community for its growth and development.

To address the unmet needs in the disability support sector by offering compassionate, personalised care. Our team is built on a foundation of experience and a dedication to excellence in the NDIS community. From the outset, we have been driven by a commitment to empower individuals with disabilities, helping them achieve their goals and improve their quality of life. Our focus is on creating innovative, high-quality services that reflect the evolving needs of our participants.

 With 17 years of combined experience in the disability sector, our team brings a wealth of knowledge and expertise to every aspect of our service delivery. We have a strong understanding of the NDIS framework and the challenges that participants face, which enables us to navigate the system's complexities with confidence and precision. Our experience spans various facets of disability support, making us well-equipped to address a wide range of participant needs.

Our unique selling point lies in our unwavering commitment to delivering truly personalised, participant-centred care. Our experienced team combines deep industry knowledge with a compassionate approach, enabling us to build strong, trusting relationships with our participants. We go beyond standard support, offering innovative solutions and flexible services that empower our participants to achieve their full potential and live independently with dignity. This dedication to quality, customisation, and genuine care sets us apart in the NDIS market.

Collaborate with Us for Tailored NDIS Support

An elderly woman sitting in a wheelchair outdoors with a young caregiver pushing the wheelchair on a sunny day in a park with trees and grass.

At ZIKCARE, we aim to achieve sustainable growth, deliver exceptional service, and achieve meaningful outcomes for our participants. These goals guide our strategic direction and reflect our commitment to excellence in the disability support sector.

We offer a range of support and services, including:

0101: - Accommodation / Tenancy Assistance

0102 - Assistance to Access and Maintain Employment or Higher Education

0104- High-Intensity Daily Personal Activities

0106 - Assistance in Coordinating or Managing Life Stages, Transitions and Supports

0107 - Assistance with Daily Personal Activities

0108 - Assistance with Travel and Transport Arrangements

0114 - Community Nursing Care

0115 - Assistance with Daily Life Tasks in a Group or Shared Living Arrangement

0116 - Innovative Community Participation

0117 - Development of Daily Care and Life Skills

0120: - Household tasks 

0125 - Participation in Community, Social and Civic Activities

0131: - Specialist disability accommodation 

0132 - Specialist Support Coordination,

0133 - Specialised Supported Employment

0136 - Group and Centre-Based Activities

 We are committed to providing personalised and adaptable services that address the unique needs of each participant.

 

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ZIKCARE : Compassionate and Empowering

Our mission is to be the foremost provider of innovative, person-centred disability services in Australia, transforming lives by setting new standards of excellence, inclusivity, and empowerment. We envision a future where every individual with a disability is fully supported to realise their potential, live with dignity, and contribute meaningfully to their communities.

Why ZikCare?

We are more than just another NDIS provider! We firmly believe in a world where disabilities do not limit a person's potential. Everyone deserves the highest standard of living, social inclusion, and the quality care that they rightfully deserve.

Choice and Control

Our NDIS services empower you to take control of your life, allowing participants to exercise their freedom in ways that best suit their desires.

Individualized Approach

We offer tailored services that address the unique needs and aspirations of each individual.

Experienced and Compassionate Team

Our dedicated professionals are experienced and passionate about providing exceptional disability care while prioritizing the well-being of every client.

NDIS Expertise

As an experienced NDIS provider, we streamline access and ensure the efficient utilization of services for those we care for.

Quality and Safety 

We deliver safe and reliable services with a team of highly trained staff who adhere to best practices and engage in continuous professional development.

Lifelong Support

We provide comprehensive support, whether you need transportation to appointments, social visits, or any other destinations. ZikCare is always there for you.

Trusted and Recommended

Our services are trusted by clients, and we take pride in the positive feedback and recommendations we receive for our services.

A caregiver pushing an elderly woman in a wheelchair in a room with a concrete wall and large green houseplant.
  • Testimonials

    Zita is highly responsive and an excellent communicator. In working with her to find suitable candidates for her team, she has shown great motivation and flexibility, often making herself available for interviews outside standard hours to ensure her facility remains well-resourced.  

    Aidan | Redstone 

  • Testimonials

    Zita has consistently demonstrated qualities that make her an absolute asset in any professional environment.

    She is always accommodating, helpful, and honest in her interactions. No matter the situation, Zita approaches it in a friendly and approachable manner that puts everyone at ease. Her positive attitude and willingness to assist make her a reliable and valued colleague.

    Yvonne Tzakas
    Business Development & Sales Manager

  • Testimonials

     i had the pleasure of working under Zita Kounou’s management during my contract as a travel nurse at Murravale Residential Home, and it was truly one of the most positive and supportive experiences of my nursing journey.

    From the very beginning, I felt heard and valued. Despite arriving unfamiliar with one of the documentation programs, something that often varies between facilities across Australia, Zita took the time to patiently teach me. Her support never felt rushed, and her kindness made it easy to ask questions and learn. We quickly developed a rapport, and I came to see her as someone I could trust and rely on. If anything went wrong, she was only ever a phone call away.

    Zita is not only an exceptional facility manager but also a natural mentor with a wealth of knowledge to share. At the time, I was still considered a new graduate, and her guidance helped shape my confidence and clinical skills in a safe and empowering environment. She created space for growth and truly fostered my development as a nurse.

    I am incredibly grateful to have worked with Zita and to have had her as my manager. Thank you, Zita, for your patience, guidance, and generosity. I sincerely hope we have the opportunity to work together again in the future.

    Sophia Christou
    Registered Nurse

  • Testimonials

    Working with Zita has been an absolute pleasure. Her deep understanding of aged care, professionalism, and passion for quality care truly set her apart. It's been a privilege to support her with staffing as she builds such a strong and respected service.

    Robert Ellins - Senior Consultant

  • Testimonials

    I highly recommend ZikCare to any aged care provider looking to strengthen their clinical governance, ensure regulatory compliance, and improve overall care outcomes. She’s great!

    SNewton - Senior Recruitment Consultant (Curamoir Healthcare Recruitment Pty Ltd )

  • Testimonials

    ZikCare possesses an exceptional personality, complemented by extensive professional experience in her field, along with profound knowledge in risk and compliance, nursing within both NDIS and aged care, all stemming from her background as a registered nurse.

    She is truly passionate about enabling others to achieve their daily needs independently and without interference. ZikCare consistently strives to present thoughtful and respectable options to clients, empowering them to make their own choices when they require assistance. Her humility and selflessness are indescribable, and I believe she will instil these qualities in her care company.

    I wholeheartedly recommend her services and encourage the community to support her as she embarks on her new ventures.

    Lesley Ann -  Aged Care staff / Disability Support Worker here

  • Testimonials

    I have had the privilege of knowing ZikCare for several years, and I can confidently say that she is an outstanding person who would bring tremendous value to an organisation through consultation or the day-to-day care of clients. Throughout my time with ZikCare, I have been continuously impressed by her character traits and accomplishments. ZikCare goes above and beyond to ensure her work meets the highest standards. Zita's dedication, strong work ethic, and commitment to excellence set her apart from many others. ZikCare is the organisation to take care of your loved ones, whether it is in the disability area or aged care.

    Disability Support Worker

  • Testimonials

     

    I have known zikcare for many years, and I have complete confidence in their abilities. They have an excellent team that provides quality personalized care. I highly recommend them

    William , O. -  Disability Support Worker

  • Testimonials

    I have had the pleasure of working with ZikCare in my role as a recruiter within the aged care sector and I can confidently say she is an exceptional asset to any organisation she supports. ZikCare consistently demonstrates deep expertise in risk and compliance across both aged care and the NDIS, with a strong focus on clinical governance.

    Her ability to step into facilities and quickly identify gaps through thorough audits and analyses is truly impressive. ZikCare doesn't just identify problems; she provides practical, actionable solutions and delivers targeted training that supports staff at every level, from executive managers to frontline workers and cleaners. Her commitment to quality and safety is evident in everything she does.

    In addition to her consulting work, ZikCare also provides hands-on nursing services for both aged and disability care, making her contributions both strategic and practical. I frequently engage with her to help address staffing shortages, especially for registered nurses and executive-level roles. Her professionalism, reliability, and insights are second to none.

    Mel , D - Recruitment Consultant

  • Testimonials

    It has been an absolute pleasure working with Zita. She is highly communicative, clear with her expectations, and consistently responsive qualities that make collaboration smooth and efficient.  Zita's positive attitude and respectful approach make her a standout client, and I would be more than happy to work with her again in the future. Highly recommended!

    Jenny Dang I Senior Recruitment Consultant

  • Testimonials

    I have had the pleasure of working with Zita Kounou in both a recruitment and professional collaboration capacity. In an industry where follow-through can be inconsistent, Zita has consistently stood out as someone who does precisely what she says she will do — promptly, competently and with genuine expertise.

    Zita’s clinical knowledge is evident in every interaction, and her ability to translate that into effective risk management, compliance, and governance strategies is exceptional. She combines deep experience in the aged care sector with a practical, solutions-focused approach, making her an invaluable resource for facilities that need clear, actionable guidance.

    She is one of the few people I would actively seek out for advice on clinical governance or operational risk — not only because of her qualifications, but because of her rare ability to bridge high-level strategy with on-the-ground realities. Whether working with managers, nursing staff or support teams, Zita is a trusted expert who delivers real results.

    Erin Rolandsen
    CEO, Angel Assist

  • Testimonials

    Having worked with Zita and her support she has for training and developing those around her only benefits the facility, she has a keen eye for supporting struggling new graduates and nurses in early tenure. An incident took place at a facility she was concerned regarding an RN1; they struggled with preforming as a nurse as a whole, she took them aside and spoke with them in depth about what they required to perform as a nurse, not only did she dedicate her time to give him 1-1 training she did this with an agency nurse. 

    She has upskilled and trained many nurses that have worked under her, she is a credit to the nursing profession to both residents and fellow nurses, I would highly recommend her skills and wisdom. 

    Natasha Bailey Principle Consultant VIC

  • Testimonials

    Working with Zikcare Pty Ltd has been a really positive experience for us as an agency. We regularly place candidates in aged care facilities they’re involved with, and the communication from their team has always been clear, prompt, and easy to work with.

     They’re responsive, reliable, and genuinely care about getting the right fit for both the facility and the candidate. It makes our job so much smoother when we’re working with a team that’s this organised and supportive.

     We truly value the relationship we’ve built with Zita and look forward to continuing to work together. I’d happily recommend them to anyone looking for a trustworthy and professional partner in the aged care space.

    Aruna Macleay – Recruitment Consultant – Nursing Division

  • Testimonials

    Thank you ZikCare , i have learned lot under your guidance , and i am grateful for the opportunity to work with you. i am impressed by your positive and strong personality. I hope to collaborate with you again in a the future.

    Harold , Fautsino - Interim Residential Service Manager

  • Testimonials

    I highly recommend ZikCare PTY LTD for all Aged and Disability Support Services.

    The Director has a strong background on safety, quality, clinical and inclusive service provision.

    If safety, choice and inclusive care with evidence based, best practice service is what you are looking for, then stop looking because you have struck gold here.

    ZikCare will respect you, your cultural needs, values, personal input into care provision and deliver on agreed care.

    Julee Werner - Chronic Disease Manager

  • Testimonials

    ZikCare possesses an exceptional personality, complemented by extensive professional experience in her field, along with profound knowledge in risk and compliance, nursing within both NDIS and aged care, all stemming from her background as a registered nurse.

    She is truly passionate about enabling others to achieve their daily needs independently and without interference. ZikCare consistently strives to present thoughtful and respectable options to clients, empowering them to make their own choices when they require assistance. Her humility and selflessness are indescribable, and I believe she will instill these qualities in her care company.

    I wholeheartedly recommend her services and encourage the community to support her as she embarks on her new ventures.

    Yanick , A - Disability Support Worker

  • Testimonials

    ZikCare PTY LTD is a shining example of ZikCare’s deep passion, tireless work ethic, and her unwavering commitment to providing exceptional, person-centered care. Having worked with her across hospitals and nursing homes, I’ve witnessed the strength, compassion, and integrity she brings to every role. She doesn't just manage care—she leads with heart, vision, and excellence.

    Now, through ZikCare, Zita has built more than a business—she's created a community of care that uplifts and supports individuals living with disabilities and those in need of daily assistance. What sets ZikCare apart is its personalized approach, where each client's care plan is thoughtfully tailored to their unique needs, background, and goals.

    ZikCare 's vision is grounded in dignity, empowerment, and inclusivity. They believes that everyone deserves to live a full and supported life, and that belief shines through in every aspect of ZikCare's service—from the professionalism of the staff to the warmth of the care delivered.

    Five stars, without question. ZikCare is transforming lives—one client, one family, and one act of care at a time.

     Curtis Opara -  Registered Nurse

  • Testimonials

    You have made a significant contribution to our team , and i feel lucky to continue being part of such a an amazing workplace. Its uncommon to receive support during an injury in many workplaces, and i am truly grateful to have colleague like you who offer kindness and support.

    MM - Leisure & Lifestyle/ Hotel Services

  • Testimonials

    We had a recent incident .During the incident , Zita was so supportive throughout this traumatic event and reassured us throughout the whole ordeal. She displayed strong leadership , and we were confident in every decision she made. The smile on her face really reassured us staff that we will be alright. We would like to thank her for all her support and guidance. We hope to have the opportunity to work with Zita again in the near future.

    Care staff - Aged Care

  • Testimonials

    Working with ZikCare has been a breath of fresh air. You are consistent in your work ethic and easily approachable. You have been more than fair in your approach to staffing issues and run a tight ship while encouraging staff to be the best they can. I have always felt open to approaching you!

    Bronwyn ,H - Aged Care Worker